Cancel, resume or resubscribe
Cancel ends your trial or purchased period at its end: you keep access until then. Keep my subscription undoes the cancellation before access ends. After a period ends, Resubscribe starts a new purchase. Nothing renews by itself, so cancelling never creates a charge.
Done on gittree.app with your GitTree account, the same one you sign in to the app with.
On this page
Before you start
- You have a trial or a purchased period. For an organization, you are its owner or admin.
Where to find it
- Dashboard › Subscription (or the organization’s Billing).
Steps
Cancel
Press Cancel and read Cancel at the end?: you keep access until the end; paid scheduled periods remain, a free scheduled period is removed.
Confirm
Press Cancel at the end. The plan shows Active, ending or Trial, ending, and when access ends.
Resume or come back
Before access ends, press Keep my subscription. After it ends, press Resubscribe.
Expected result
Your access ends when you want it to, or continues as before.
If something goes wrong
You also want your money back
A refund needs the subscription cancelled first and is possible only within 24 hours of the payment (Request a refund).
Questions
What happens to my repositories when Pro ends?
Nothing. You are back on Free and every local Git feature keeps working.