Plans and billing

Choose a plan and understand access

Start an eligible trial

The free Pro trial unlocks every Pro feature once, with no card: nothing is charged and nothing renews. It starts only when you ask, from Start … free trial on the website or in the app, and is offered once per account and per device. When it ends you keep Free.

Choose monthly or yearly access

Under Billing period, choose Monthly or Yearly when yearly purchasing is offered. Yearly is paid upfront for 12 months, with an extra percentage off after other discounts. Neither renews automatically: when the period ends, you choose your next purchase.

Complete checkout

The checkout goes Account, Plan, Payment, Done. Choose Pro for me or Pro for my organization (with its seats), check the Order summary, add your billing details, and press Continue to secure payment. Card details are entered only on the payment provider’s secure page, never on GitTree. Nothing renews automatically.

Check a payment result

After paying, GitTree shows the payment’s status and Check payment status asks again. Payment confirmed means your plan is active. A payment still processing or waiting for confirmation must not be paid again. Failed or canceled changed nothing, so you can try again. Refunded or voided means the access it bought has ended.

Manage a personal subscription

Subscription shows your Current plan and its state (such as Trial, Active or Active, ending), when the trial or period ends, Where your Pro comes from, Automatic renewal, your Billing contact, Billing documents and History. Nothing renews by itself: when a period ends, access ends unless you buy another.

Manage organization billing and seats

An organization’s Billing page holds its plan, period, Seats, documents and history. Only owners and admins manage it. Every member and every pending invitation uses a seat; an organization pays for at least the plan’s minimum. Added seats are available once any required payment is confirmed; fewer seats take effect at the next purchase.

Cancel, resume or resubscribe

Cancel ends your trial or purchased period at its end: you keep access until then. Keep my subscription undoes the cancellation before access ends. After a period ends, Resubscribe starts a new purchase. Nothing renews by itself, so cancelling never creates a charge.

Apply an available promotion

When a promotion is open, the checkout and Subscription show it, such as Get … at … off. It discounts the period you buy while it is open, and nothing after its end. Some promotions depend on your country or plan; a 100% discount needs no card. Each offer can be redeemed once per person.

Find receipts and billing documents

Billing documents records subscription periods, seat changes, discounts and confirmed payments. Each shows its Number, Issued date, Period, Total and Status: No payment due, Open, Paid, Refunded or Void. View opens the document; the price shown and the amount charged appear as on your checkout.

Request an eligible refund

Resolve a checkout or access problem

Billing errors say what happened and, almost always, that nothing was charged or changed. The usual fix is to review the fresh quote, add a seat, wait a moment and try again, or check the payment’s status before paying again.